Wi-Fi Control

How does the Wi-Fi Control work?

The below diagram depicts the advanced process that enables you to remotely have bi-directional control of your heat pump through your phone, allowing for superior comfort. For a step-by-step explanation, see below.


1. Wi-Fi Control App

For your smartphone, tablet or computer

For full Wi-Fi control over your heat pump you require both a Wi-Fi Control account and a Mitsubishi Electric compatible Wi-Fi Interface (MAC-588IF-E / MAC-578IF-E / MAC-568IF-E / MAC-559IF-E / MAC-558IF-E). This will enable you to send instructions to your heat pump, and within seconds (up to one minute) your heat pump will receive and action the command. Your heat pump will send a confirmation signal to your phone, so you can be confident that your command has been received. You are also able to check the temperature and settings of your heat pump and adjust programming accordingly, via your smartphone, tablet or computer.

Download the 'Mitsubishi Wi-Fi Control App' on your smartphone for full control over your heat pump system; click here for an online demonstration and download information.

2. Internet Connection between Smartphone and Server

To control your heat pump your smartphone requires an active internet connection to send the command from your phone to your heat pump via the server.
Read the list of minimum requirements

3. Black Diamond Technology Server

The Black Diamond Technologies (BDT) server facilitates the connection between your smartphone, tablet or computer and your heat pump. Black Diamond Technologies Limited are the exclusive distributors of Mitsubishi Electric products in New Zealand.

Every minute the BDT server and your heat pump communicate - this ensures commands sent via the Wi-Fi Control App are activated quickly. Also, scheduled rules which are stored on the server are activated automatically during this process. Your App will also be kept up to date with the status of your heat pump due to a bi-directional signal. For example, if a remote control is used in the room, the settings will be updated on your App - ensuring you always have real time information about your system.

The server is also able to confirm your heat pump is working correctly. However, if there is a fault your heat pump will be able to send the fault code to your phone – making detecting and fixing issues simple.

The Wi-Fi Control has been developed by New Zealanders, for New Zealanders by Black Diamond Technologies staff in Lower Hutt.

4. Wireless Router

MAC-588IF-E / MAC-578IF-E / MAC-568IF-E:
  • You will need a compatible WPA2-AES capable router with 2.4GHz band enabled.
MAC-559IF-E / MAC-558IF-E:
  • You will need a compatible WPA2-AES capable router with both WPS and 2.4GHz band enabled to use the Wi-Fi Control.

Read the list of compatible routers and minimum requirements.

5. Wi-Fi Interface

The compatible Wi-Fi Interface (MAC-588IF-E / MAC-578IF-E / MAC-568IF-E / MAC-559IF-E / MAC-558IF-E) connects discreetly to your heat pump’s control board and should only be installed by an authorised installer. Its clever design means no wires will compromise the sleek style of your heat pump.

6. High Wall Heat Pumps

The compatible Wi-Fi Interface (MAC-588IF-E / MAC-578IF-E / MAC-568IF-E / MAC-559IF-E / MAC-558IF-E) is available on compatible Mitsubishi Electric Heat Pumps. The compatible Wi-Fi Interface can either be purchased as an optional upgrade when purchasing a high wall heat pump, or retrofitted to an existing Mitsubishi Electric model.

Wi-Fi Control minimum requirements for operation.

  1. Compatible WPA2-AES capable router with 2.4GHz band enabled. Wireless network coverage including the heat pump installation location. Full list
    (MAC-559IF-E / MAC-558IF-E also requires router to be WPS enabled.)
  2. A PC/Tablet/Smartphone that is iOS/Android/Windows compatible Full list
  3. A compatible Mitsubishi Electric Wi-Fi Interface (MAC-588IF-E / MAC-578IF-E / MAC-568IF-E / MAC-559IF-E / MAC-558IF-E) More info
  4. A compatible Mitsubishi Electric Heat Pump Full list
  5. Energy Monitoring Full list

1. Compatible Router

MAC-588IF-E / MAC-578IF-E / MAC-568IF-E:
  • You will need a compatible WPA2-AES capable router with 2.4GHz band enabled.
MAC-559IF-E / MAC-558IF-E:
  • You will need a compatible WPA2-AES capable router with both WPS and 2.4GHz band enabled to use the Wi-Fi Control. Most WPS capable routers will be compatible with the Wi-Fi Interface. Every router has its own way of enabling WPS, and some routers have it disabled by default. Due to the large number of routers available, knowing how to activate WPS on your router is not something we or our installers are able to assist with, but is generally easily available in your router instruction manual. If your router is not compatible, it is possible to resolve this by plugging in an additional compatible router to your existing router.
Take note
  • For instruction about how to enable WPS on your wireless router please refer to the router’s user manual as this process may differ for each router.
  • Be careful when pressing the WPS button because if you hold the WPS button for a long time, on some wireless routers it will trigger a reset.
WPA2-AES routers we have tested
  • Apple - A1409
  • Asus - RT-N16
  • Asus - RT-N66U
  • Edimax - BR-6428nS
  • Edimax - AR-7267WnA
  • Huawei - HG630b
  • Micronet - SP916NE
  • SMC - SMC7904WBRA-N2
  • TP-LINK - TD-W8960N
  • Vodafone - SHG1500 (WPS is enabled from menu)
  • Technicolor brand routers (May not be compatible with earlier versions of the Wi-Fi Interface)
Non-compatible
  • ASUS RT-AC88U

Note: Not all routers are Wi-Fi alliance compliant.

2. Compatible Devices and Browsers

The Wi-Fi Heat Pump Control application can only be downloaded from the New Zealand and Australian Apple App Store or Google Play store. Just search for “Mitsubishi Wi-Fi Control”.

Mobile Operating Systems (App Version)
  • Android versions 7.0+
  • Apple iOS 11.0+
Compatible Internet Browsers (Web Version only)
  • The latest version of Chrome, Edge, Firefox or Safari
All Devices and Browsers
  • Must have Javascript, Cookies and Local Storage enabled.

Please Note:
This is not definitive list of all compatible devices, other similar devices which use supported Operating Systems or Internet Browsers should also work either via dedicated Apps or via Web Browser / Web Client options.
Please note that user experience may vary slightly depending on hardware and software combination.

3. Compatible Wi-Fi Interface

To use the Wi-Fi Control Service a compatible Mitsubishi Electric Wi-Fi Interface (MAC-588IF-E / MAC-578IF-E / MAC-568IF-E / MAC-559IF-E / MAC-558IF-E) is required to be installed into each of the compatible Mitsubishi Electric Heat Pump indoor models.

4. Compatible Systems

The following Mitsubishi Electric models can be connected to the Wi-Fi Control Service via a compatible Wi-Fi Interface (MAC-588IF-E / MAC-578IF-E / MAC-568IF-E / MAC-559IF-E / MAC-558IF-E).

Lossnay ventilation models:
  • VL-250/350/500 Vertical
  • LGH-15/25/35/35/50/65/80/100/150/200RVX-E-1
  • LGH-15/25/35/35/50/65/80/100/160/200RVX3-E
  • LGH-50/80/100RVS-E
Heat pump indoor models:
High Walls
  • MSZ-AP15/20VGD
  • MSZ-AP25/35/42/50/60/71/80VGD(2)
  • MSZ-AP25/35/42/50/60/71/80VGKD(2) has Wi-Fi built in
  • MSZ-EF25/35/42/50VGK(B/S/W) has Wi-Fi built in
  • MSZ-LN25/35/50/60VG(2/3)(R/V/B) has Wi-Fi built in
  • MSZ-AS90VGD-A1
  • PKA-M71/100KAL
  • MSZ-GS25/35/42/50/60/71/80VGD
  • MSZ-LN25/35/50/60VG(R/V/B)
  • MSZ-EF22/25/35/42/50VE(2)(B/S/W)
  • MSZ-GL22/25/35/42/50/60/71/80VGD
  • MSZ-GE22/25/35/42/50VAD2
  • MSZ-GE22/25/33/35/42/50/60/71/80VAD
  • MSZ-GE22/25/33/35/42/50/60/71/80VA*
  • MSZ-FH25/35/50VE(HZ)
  • MSZ-FB35/50VA(H)
  • PKA-RP71/100KAL
Floor Consoles
  • MFZ-KW25/35/42/50/60VG(HZ)
  • MFZ-KW25/35/42/50/60VGK(HZ) has Wi-Fi built in
  • MFXZ-KW25/35/50VG
  • MFZ-KJ25/35/50/60VE(HZ)
  • MFZ-KA25/35/50VA
  • MFZ-FB50VAH
Ducted Systems and Zone Controller
  • PEAD-M50/60/71/100/125/140JAA
  • PEA-M100/125/140GAA
  • PEA-M100/125/140/160HAA
  • PEA-M180/200/250LAA
  • PEAD-RP71/100/125/140JAA
  • PEA-RP71/100/125/140EAQ
  • PEA-RP100/125/140GAA
  • PEA-RP170/200WJA
  • PEA-RP250WHA
  • PAC-ZC40/80
Concealed Systems
  • SEZ-M35/50/60/71VAD
  • SEZ-KD35/50/60/71VAQ
Ceiling Cassettes
  • MLZ-KP25/35/50VF
  • SLZ-M25/35/50/60FA
  • PLA-M71/100/125/140EA(2)
  • SLZ-KF25/35/50/60VA3
  • PLA-RP60/71/100/125/140BA
Ceiling Suspended
  • PCA-M50/60/71/100/125/140KA(2)
  • PCA-RP50/60/71/100/125/140KAQ

* Note: When a Wi-Fi Interface is retrofitted to older indoor models a set of safe defaults may be used. Which are minimum and maximum temperatures (cooling: 19-30 / heating: 17-28 / auto: 19-28)

5. Energy Monitoring

Not all connected Wi-Fi Interface's or Heat Pumps provide Energy Monitoring, the below have been tested.

The Energy Monitoring feature is in its beta stage. Starting with 'Enhanced Energy View' units, data will be tested and analysed to identify and correct any issues. Other units, referred to as 'Indicative Energy View', will be phased in as their accuracy is analysed.
Compatible Single Split Heat Pumps* connected to a compatible Wi-Fi Interface
  • MSZ-GS25/35/42/50/60VFD
  • MSZ-GS71/80VFD-A2/3*1
  • MSZ-AP20VGD
  • MSZ-AP25/35/42/50/60/71/80VGD(2)
  • MSZ-AP25/35/42/50/60/71/80VGKD(2) has Wi-Fi built in
  • MSZ-AS90VGD
  • MSZ-EF25/35/42/50VGK(D)(B/S/W) has Wi-Fi built in
  • MSZ-LN25/35/50/60VG(2/3)(R/V/B) has Wi-Fi built in
  • MFZ-KW25/35/42/50/60VGK(HZ) has Wi-Fi built in

* Note: Single Split Heat Pumps refers to a system consisting of 1x indoor and 1x outdoor unit only.
*1 Not compatible with MSZ-GS71/80VFD-A1 High Walls

How does it work?