Careers at Mitsubishi Electric

BDT is intent on cementing its position as a leader in heat pumps and refrigeration and as such is committed not only to importing the best products for New Zealand conditions but also employing the best people. The firm partnership between BDT and Mitsubishi Electric means that everything we market and sell is backed by a brand that represents quality and superior support.

BDT is a people-orientated company, placing great emphasis on training and educating salespeople and consumers alike.

The BDT team is a hardworking and motivated team who pride themselves in offering outstanding customer service to dealers and consumers alike. BDT employees are encouraged to contribute their ideas and enthusiasm with all. A career at BDT means joining a committed and passionate family and for this reason we have often been told that our culture is special and unique.

Auckland - HVAC Field Service & Commissioning Technician

Friday 16th of July 2021
We are looking to add a Field Service & Commissioning Engineer to our busy Auckland based HVAC Service Team.

BDT is the 100% NZ owned exclusive partner of Mitsubishi Electric here in NZ. For nearly 40 years, BDT has provided New Zealanders with market leading technologies from Mitsubishi Electric that make everyday life a little richer.

With the innovative and future focused product offerings we have at BDT we truly are creating New Zealand’s sustainable future.

We are looking to add a Field Service & Commissioning Engineer to our busy Auckland based HVAC Service Team. To be successful in this role you will need technical ability, knowledge and experience in HVAC servicing and/or commissioning. You will have a superior understanding of air-conditioning and refrigeration service techniques as well as industry standards and be willing to exceed them.

You will need to possess exceptional relationship skills that allow you to build rapport and gain trust in your customers.

You will have the ability to work independently without supervision but also need to perform as a key member of a superior customer focused team.

BDT prides itself in hiring the best of the best so you must be no exception. We need someone with a relevant trade qualification and a full clean driver’s license.

Substantial experience working with HVAC products is essential.

Wellington - Customer Service Representative

Thursday 17th of June 2021
We are looking to add an experienced Customer Service Representative to our busy but expertly functioning Customer Support Team.

Reporting to the Customer Support Team Leader based in Lower Hutt, the Customer Service Representative will be responsible for providing telephone based support of Mitsubishi Electric products in New Zealand.

To be successful in this role you will need exceptional relationship skills that allow you to build rapport and gain trust with our customers. You will have a knack for problem solving and be especially tech savvy. You will be able to think on your feet and have a passion for delivering a superior customer experience.

You will have a fantastic phone manner and be a generally positive person.

We will train you in all aspects of the product but need you to bring with you an energy and desire to achieve, a passion to learn and an exceptional attitude.

This role is varied and busy so you will require an unflappable nature!

You will have a minimum of 2-4 years customer service experience within a high volume corporate Call Centre environment.

This role offers career opportunities for those willing to put in the effort to learn our products and systems and for those who show initiative in this role.

Wellington - Technical Support Technician - HVAC

Thursday 13th of May 2021
We are looking to add a Technical Support Technician to our busy Wellington based Technical Support Team.

About The Company
Black Diamond Technologies Limited (BDT) is the 100% NZ owned exclusive partner of Mitsubishi Electric here in NZ. For nearly 40 years, BDT has provided New Zealanders with market leading technologies from Mitsubishi Electric that make everyday life a little richer.

This long standing partnership with Mitsubishi Electric is testament to BDT’s ongoing commitment and leadership in marketing superior, energy efficient, quality products and providing exceptional service. With the innovative and future focused product offerings we have at BDT we truly are creating New Zealand’s sustainable future.

We are looking to add a Technical Support Technician to our busy Wellington based Technical Support Team.

About The Role
Reporting to the National Service & Support Manager, you will be responsible for supporting our customers with telephone based technical support as well as providing some regular hands on workshop repair assistance.

To be successful in this role you will have technical knowledge and experience in the HVAC market, specifically with domestic heat pumps, ventilation and refrigeration. You may also have knowledge or experience in hot water heat pump products, commercial VRF systems and Chillers.

At BDT, we are all about superior quality products and industry leading support so you will know all about exceeding expectations. You will need to have exceptional relationship skills that allow you to build rapport and gain the trust of our customers.

You will be a strong communicator and skilled at researching and relaying technical information to our customers who can vary from being highly competent and qualified installers to end users trying to understand how they can best use their systems.

You will be resilient, cope well under pressure and be able to field a large variety of requests within our busy technical support department with a friendly and practical approach. You will have the ability to work independently without supervision but also need to perform as a key member of a superior customer focused team. You will need to show initiative and be self-driven and be a strong multitasker.

If you are ready to bring raw energy, a desire to achieve and have an exceptional attitude, then this could very well be the role for you.

Qualifications and Experience
You will require a trade qualification in refrigeration and air-conditioning and have at least 3-5 years’ experience in the HVAC industry.

Additionally you must carry a limited electrical registration although full registration is preferred. Experience in industry theory and practical fault finding is essential.

What do you get in return? You will be joining a market leading 100% NZ owned company that takes great pride in its people and offers career opportunities for those willing to work for it.

If you are ready to join this highly motivated and successful company then don’t miss out, apply now.

**APPLICANTS MUST BE CURRENTLY LIVING IN NZ AND ELIGIBLE TO WORK IN NZ**

Need help?

For any enquiries about career opportunities you can contact us, or if you would prefer to speak directly to us please call 0800 784 382 during normal office hours.